How Do I Fix a Daylite Helper Error

Welcome to our help article on how to resolve the most common Daylite Helper errors. Daylite Helper errors can be the root cause of a number of syncing issues and crashing on launch problems.

In this tutorial, we will provide you with step-by-step instructions on how to solve most cases of these Daylite Helper issues such as: Cannot Connect To Daylite Helper, Cannot Launch Daylite Helper, Incorrect Version Of Daylite Helper, and Daylite Helper Cannot Run.

Symptom:

The error messages below are usually seen when Daylite is installed incorrectly, named incorrectly, or if multiple Daylite.app's exist on your device and should all be able to be remedied using the same steps we included below.


Cannot Connect to Daylite Helper.	Cannot launch Daylite Helper.


Incorrect version of Daylite Helper.	Daylite Helper cannot run.

Solution:

Go to System Settings on your Mac, then General -> Login Items, and disable the ‘Daylite’ item.
Quit Mail and Daylite
Delete the Daylite app (move it to Trash and empty the Trash).
Restart your computer.
Reinstall Daylite from our website
Move the Daylite app from the Downloads folder to the Applications folder.

These steps should resolve your issue, however, if they do not please initiate a support ticket here for our Technical Support Team to investigate further.