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Daylite for iOS 2021.17

Fixes

• Fixed an issue that prevented mailboxes from fetching more emails when scrolling to the bottom.

Daylite for macOS 2021.17

Improvements

• Additional Calendar preference options have been added to customize your view (Daylite > Preferences > Calendar). Choose how many hours to show at a time, change how much or little of an appointment is shown (name, location, details) and choose which day of the week to start on.

Fixes

• Fixed an issue where dragging new items to the Favorites bar on macOS Big Sur showed the wrong insertion position.

• Fixed an issue where clicking on a record item in the Favorites bar would not work when Daylite was in fullscreen mode.

• Fixed an issue where choosing "Write Email" caused Apple Mail to split the name into two recipients if the contact has commas in their name (or other common delimiters).

• Sort order set to Groups will be correctly applied to Subgroups as well.

• Fixed an issue where accepting a meeting invitation from macOS Notification Center did not update the status of the meeting in Daylite.

• Fixed a crash that could occur when viewing an email that contains an ICS file in Apple Mail with Daylite Mail Assistant enabled.

• Fixed a crash that could occur when importing delimited data if the unique option is enabled for the “Company (Overwrites Default Organization)” destination field.

• Fixed an issue that prevented new child objects (i.e. Note, Task, Appointment, Form) from inheriting their parent object (i.e. Company, Person, Project, Opportunity) permission preset properly.

• Fixed an issue where the Task status checkbox state would not update correctly after the status was changed.

• Fixed an issue where the "Last Sync" time was not displayed in the File menu.

For more compatibility information, check out Daylite Compatibility Quick Guide. To review Daylite's System Requirements, check out this article.

If manually updating Daylite, please make sure your current copy of Daylite is not running before following the steps below.

1. Visit our downloads page and download the latest version of Daylite.
2. Once the download has finished, open Finder and go to your Downloads folder.
3. In your downloads folder, unzip the latest-daylite.zip file by double-clicking on it.
   

   (Depending on your browser, you might be able to skip this step as it auto unzips.)

   
   
   
   
   
4. Once unzipped, drag and drop Daylite.app into your Applications folder on the finder's left-hand sidebar.
   (If manually updating, click replace on the prompt that pops up)
   
   
   
   
5. Navigate to your Applications folder and Open Daylite.
   
   
   
   
6. Once opened, you will receive a prompt to log in, enter your login information and wait for your database to download.
   (If manually updating, you should not have to log in, it should open directly into your database.)
   

To install Daylite mail assistant, take a look at How do I install Daylite Mail Assistant on my Mac?.

Occasionally some users have noticed that the Daylite Mail Assistant plugin is showing a ‘There was a problem connecting to Daylite’ error.

The following steps can help to remedy this error.

1. From the Daylite menu bar, select Daylite > Uninstall Mail Assistant...
2. Follow the on-screen prompts to uninstall Daylite Mail Assistant. 
3. Quit Daylite
4. Launch Terminal (Applications > Utilities > Terminal)
5. Copy and paste the bolded text into your Terminal window. Press the enter/return key to execute the command: launchctl remove com.marketcircle.Daylite-Helper
6. Launch Daylite
7. From the Daylite menu bar, select Daylite > Install Mail Assistant.
8. Follow the on-screen prompts to Install Mail Assistant.
9. Follow the on-screen prompts to Turn on Mail Assistant.

Symptom

The following sync error below can occur due to a number of different reasons, such as:

1. Time Machine restore
2. Migration Assistant
3. Deletion of all Keychain items from Apple's Keychain application

Solution

Please follow along with the steps below to add a new Daylite Cloud login. If you experience any issues along the way, please review our video demonstration here to help as a guide:

1. Quit Daylite (if running).
2. Press and hold down the Shift+Alt/Option+Command buttons on the keyboard and then launch Daylite. Hold those buttons down until the Daylite login screen appears.
3. Then click on the drop-down box listed below "Log in to Daylite Cloud" and select "Add Cloud login".
4. Then enter in your Daylite email address and password and click Log In.
5. Once done, attempt to perform a manual sync, by going to File menu ==> Sync

If the sync error continues to persist after following the steps above, please initiate a support ticket here for our Technical Support Team to investigate further.

It is not unusual in many workplaces to have multiple Macs, iPhones and iPad, each running different versions of Apple's operating systems. While it is best to keep all devices up to the latest version, this isn't always possible.

Below is a quick guide to help you understand what versions of macOS and iOS Daylite can be safely run on.

✅ - Compatible
🟡 - Support Ending (More Information)
❌ - Not Compatible

Support will end for versions 2020.36.3 and under on March 31st, 2021. Due to security and privacy upgrades, it will stop syncing after August 31st, 2021.
The choice to have Daylite be a native app has its advantages: better performance, offline access, and integration with Apple Systems. However, as with every choice, there are trade-offs.

In the past, our policy has been to support the three most current OS. On the surface, this policy made sense. Many businesses could continue to use Daylite after a macOS update, but this policy has sometimes done more harm than good. Each year Apple adds new capabilities to help you do more. To achieve this, they remove the old code while adding new, better technology without looking back. Supporting Daylite on older operating systems has added bloat, made Daylite complex to support, and slow to develop. We maintain old code that creates new bugs, and we can’t add new features to Daylite fast enough, the features you’ve asked to be added. 

This year, with the introduction of macOS 11 (Big Sur) and many new capabilities. We had an important decision to make. How can we give most businesses the best new capabilities in Big Sur and Apple’s coming processors? We want to provide you with a first-class app in macOS 11 but, we found that supporting macOS 10.14, 10.15, and 11.0 would create more of the same problems. The data shows that the current number of customers using macOS 10.14 is below 20%, and that number will only continue to decrease after Big Sur is released. 

With all this in mind, giving you the best experience, modern features, fewer bugs, faster development, we’ve decided to drop macOS 10.14. Customers that cannot upgrade to macOS 10.15.7 or macOS 11, Daylite 2020.36.3, will be supported on macOS 10.13 and macOS 10.14 until March 31, 2021. 

Support will end for versions 2020.36.3 and under on March 31st, 2021. Due to security and privacy upgrades, it will stop syncing after August 31st, 2021.