Daylite contacts missing on your iPhone & iPad Daylite contacts missing on your iPhone & iPad

Daylite contacts missing on your iPhone & iPad

Symptom

Daylite on the iPhone & iPad only show some of your Daylite contacts.

Why is this problem occurring

This can happen when you've set up Daylite to share only those contacts in the Only contacts added to "Show in Other Apps" list in your Contact Integration Preferences. This is causing only people and companies existing in these lists to be shared with Daylite on your device.

Solution

To fix this, do the following:

  1. Launch Daylite on your Mac.
  2. Choose Daylite > Preferences and select Contact Integration.
  3. Under Share, select the All Daylite contacts option.
  4. Once done, sync Daylite on your iOS device. Now verify if you see all contacts/companies in Daylite on your iOS device.

If you are still experiencing the issue, launch Daylite on the iOS and pull down on the Home screen to initiate a sync.  Once the sync has completed in Daylite on the iOS device confirm that the most recent data that was entered in Daylite on the iOS can be seen in Daylite on the Mac.  Once confirmed then from within Daylite on the iOS device, go to Home > Settings > Account > Log out. When prompted on whether you want to logout, please go ahead and do so. You should then see the login screen for Daylite.  Go ahead and login and you should now see all the contacts/companies.