You've noticed a client's Account Balance or Overdue Balance appears incorrect.

Why is this problem occurring

A problem has happened with the interface and the values have not refreshed correctly.


To refresh the values here's what we need to do:

  • Within Billings Pro > select Slips menu > select "Clear cached Values".
  • When prompted on whether you want to clear the cached values > select "Continue".
  • Once finished, you should see the correct balance.