Clients balance appears incorrect

Symptom

You've noticed a client's Account Balance or Overdue Balance appears incorrect.

Why is this problem occurring

A problem has happened with the interface and the values have not refreshed correctly.

Solution

To refresh the values here's what we need to do:

• Within Billings Pro > select Slips menu > select "Clear cached Values".
• When prompted on whether you want to clear the cached values > select "Continue".
• Once finished, you should see the correct balance.