You've noticed a clients Account Balance or Overdue Balance appears incorrect.
Why is this problem occurring
A problem has happened with the interface and the values have not refreshed correctly.
To refresh the values here's what we need to do:
- Within Billings Pro > select Slips menu > select "Clear cached Values".
- When prompted on whether you want to clear the cached values > select "Continue".
- Once finished, you should see the correct balance.