When I try to add an attachment with Mail Integration I get the message "Unable to store attachment" When I try to add an attachment with Mail Integration I get the message "Unable to store attachment"

When I try to add an attachment with Mail Integration I get the message "Unable to store attachment"

Josh Josh

Problem

When you try to link an attachment in an Email to Daylite using Mail Integration, you get the message:

Unable to store attachment

Daylite Mail Assistant requires the "Daylite Cloud Company Token" keychain item to be accessible to store attachments.

Daylite error popup with message Unable to store attachment

Why is this happening?

This error means that Mail Integration macOS Keychain Access and was denied.

Solution

  1. Quit Daylite and Apple Mail
  2. Restart your Mac
  3. Open Daylite and then Mail

In Mail, you will be asked to add your Keychain Password.

Enter in your Mac OS password and select Always Allow

If the issue continues, contact us for more help.