Why is this problem occurring
You are running into this issue because you have an incompatible version of Billings Pro installed.
Follow the steps below to resolve the issue:
- Ensure Billings Pro application is quit.
- Download the latest version of Billings Pro.
- Once downloaded, unzip the file > you will see a Billings Pro.app file.
- Double click on the Billings Pro.app file to launch it.
- It should ask you to move the Billings Pro application to the Applications folder. Click on the move to applications button.
- Once done, Billings Pro should open.
- Initiate a manual sync from Billings Pro, File Menu ==> Sync.
If the crashing continues to persist or if you run into syncing errors after following the steps above, please initiate a support ticket here for our Technical Support Team to investigate further.