How can we help you? How can we help you?

Daylite Mail

Troubleshooting Daylite Mail Assistant and Daylite Mail for iOS.

Daylite Mail Assistant has a problem connecting to Daylite
Occasionally some users have noticed that the Daylite Mail Assistant plu...
Mat Mat
Emails inside Daylite display "no content"
Symptom Daylite displays the following message when attempting to look a...
Josh Josh
How to manually uninstall the Daylite Mail Assistant (DMA) plugin
Please follow these steps below to manually delete the necessary files t...
Brian Brian
I cannot accept invitations in the Daylite Mail Assistant
Symptom I received an external meeting invitation in Mail, but the Dayli...
Josh Josh
I'm unable to merge a letter template for a Person and send it via an email
Symptom Daylite doesn't appear to respond when attempting to merge a let...
Josh Josh
Mail crashes frequently while using the Daylite Mail Assistant.
If you are experiencing this problem, please submit a Support Ticket and...
Josh Josh
The Daylite Mail Assistant Frequently Disconnects From Daylite
Some users have noticed that the Daylite Mail Assistant plugin may disco...
Josh Josh
The Daylite Mail Assistant is reporting an "Incompatible Plug-ins Disabled" alert.
Symptom You have received the following alert message when launching App...
Josh Josh
When I attempt to send an email existing in Daylite, I see an error
Symptom When sending an email working in Daylite, you receive the follow...
Josh Josh
When I Invite Someone to a Meeting I See "Your user contact record needs an email address before you can invite contacts."
Symptom When trying to invite someone to your meeting, you see a message...
Josh Josh
When I try to add an attachment with Mail Integration I get the message "Unable to store attachment"
Problem When you try to link an attachment in an Email to Daylite using ...
Josh Josh
Why are external invites not being sent when adding an external invitee?
Issue: When attempting to send invites to external clients, you do not r...
Ray Ray
Why do I see a scissors icon in some of my emails that were added to Daylite?
Symptom I see an icon with a pair of scissors in some of my emails that ...
Josh Josh