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Support How-Tos

Log and screen capture guides for support tickets.

Can I send a support request directly from Billings Pro on my iOS device?
You can do this via the Home screen: Tap the application settings icon ...
Josh Josh
How can I take a screenshot of my screen or my window?
To take a screenshot on your Mac To take a screenshot of your entire sc...
Josh Josh
How to locate and send your Billings Pro logs (in app)
  Follow along with the steps below to locate and send your Billings Pro...
Brian Brian
How to locate and send your Billings Pro logs (via Finder)
You can follow along with the steps below to successfully locate your Bi...
Brian Brian
How to record a video for a support ticket
Desktop Computers Launch QuickTime. Click on the "File" menu and select...
Josh Josh
How to send console logs
Big Sur: Launch Console (located in Applications ==> Utilities). Cl...
Josh Josh